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How long would my order take to deliver?
Delivery time would depend on the delivery location required. Customers can choose various courier options at checkout by entering full delivery address. Delivery time shown is approximate & does not include packing & dispatch time.
What is the standard dispatch time for all orders?
In general all orders are shipped within 24 to 48 working hrs.
My pincode is not serviceable as per the site? How can i order?
We deliver all across India from up north to down south. Certain locations are not serviced by our courier partners. In such cases we use different courier partners other that those listed on our website. Please order without any hesitation, we will ensure that your order is delivered safely.
How to ensure that I order the right size of the riding gear?
We have given the sizing chart for each product under Riding gear section. Please refer the sizing chart for the product you want to buy. In case of any doubts please connect with our technical support team.
Is your site secure? Will my data be shared?
We use your data only for shipping, billing & our record purpose. You can securely transact on our website as we use reputed payment gateways with high level of data encryption.
How do I check status of my order?
You can review the status of your orders and other related information in the ‘Order Tracking’ section by entering order id & email id used during checkout.
How do I cancel the order placed?
Order once placed cannot be cancelled. Please refer to our Shipping – Delivery, Returns policy before ordering.
Can I return back the products once they are delivered to me?
In general we do not take returns once the order is delivered? In certain cases we do. Please refer to our return policy under shipping section before ordering.
Do you have a refund policy?
We provide hassle free refunds in case we are not able to deliver your order due to non availability or if they are not delivered to you. Certain products may be exempted from returns due to the nature of the products.
Are there any extra charges or taxes other than those mentioned on the website?
The prices mentioned on our site are all inclusive of taxes & does not have any hidden charges. The amount visible at the checkout is the final amount to be paid for the order to be delivered to you.
What are the different payment methods accepted?
We accept Debit/Credit Card, Net Banking, Digital Wallets & COD payment options. EMI is available on selected credit cards.
Are products sold on your website genuine?
Most of the products on our website are exclusively imported & sold by us. Some brands are sourced locally from trusted & reputed vendors. You can be assured that these are directly sourced from brands & are 100% genuine.
I am not sure which product will be suitable for my requirement?
We have a dedicated team of technical experts who can guide you on the product selection. Please connect with us on email or phone or whatsapp and we will be happy to help you.
Yes, we are now able to deliver to BFPO addresses.
Due to postal restrictions, large car parts and dangerous goods, e.g. exhausts and car batteries cannot be delivered to BFPO addresses.