AFTER SALES SUPPORT:
Gear & Throttle House is committed to provide the best possible after sales support for all the products that are sold on www.gthouse.shop. If you need any support with regards to having more information for eg. installation, maintenance, care etc,. then you may get in touch with us on on (Phone/Whatsapp) +91 9322218637 (10.30 am to 7.30 pm) or email us at email@example.com.
- Wherever the products are tried and tested by our team, we can help in giving you a genuine feedback.
Since its not possible for us to try each and every product, we will rely on the information provided by the manufacturer/brand and pass on the same to you.
In certain cases we may divert your queries to respective manufacturer/brand for better response.
For exchanges or returns, please refer to “Returns & Exchange” section.
Each brand has its own warranty policy & period. By buying a product on www.gthouse.shop, the customer automatically agrees to the warranty terms & conditions. Please check for the same before ordering the product on www.gthouse.shop. Alternatively you can also get in touch with us on on (Phone/Whatsapp) +91 9322218637 (10.30 am to 7.30 pm) or email us at firstname.lastname@example.org for more details.
WARRANTY TERMS & CONDITIONS:
- Warranty is available only on products sold on MRP. Products sold on discounted prices or deals will be without warranty unless specified otherwise.
The warranty specifically covers only manufacturing defects. It does not cover damage caused by wear and tear, improper care, user errors, mishandling, misuse, neglect, unauthorized alterations/repairs, any customization or personalization, accidental damage or the degradation of the materials that occurs after use.
The warranty excludes loss, damage cost or expense of whatsoever nature, to personal property, user or third parties; directly or indirectly caused by, resulting from or in connection with any manufacturing defect in the product.
There will be no warranty/guarantee on waterproofing of the products.
For products bought via local brands/manufacturers – warranty claims will be diverted to those respective brands. We may assist you for the necessary formalities.
In the case of warranty claims accepted by us, our liability will be limited only to repairing the product or offering replacement of the product if deemed necessary. This decision solely lies with Gear & Throttle House/respective brand.
How do I claim the warranty?
Fill the form below. Once we receive the details, we will process the replacement item to you.
Address for shipping back the products:
Gear & Throttle House
Unit 203, 2nd Floor, 18 Highstreet, Baner Pashan Link Road
Pune – 411045, Maharashtra
Phone no 9322218637